Privacy Policy

Eastbourne Reporter Community Interest Company

Our contact details

• Name: Eastbourne Reporter Community Interest Company
• Address: 18 Hyde Gardens, Eastbourne, East Sussex, BN21 4PT
• Phone Number: 07729 804829
• E-mail: news@eastbournereporter.co.uk
• Website: https://eastbournereporter.co.uk/

This policy applies to all information collected or submitted both on this website (https://eastbournereporter.co.uk/), any of our social channels or our newsletter.

The type of personal information we collect

If you’re a visitor to this website we use some anonymous analytics tools to monitor traffic to the website. This tells us which pages are the most useful and help us prove the impact of our work to any partners and supporters. We want to reach as many people as possible, so knowing who is looking at our stuff is really helpful. All of the data collected in this way is completely anonymous – we don’t know your name, email address, or any other identifying details.

We run this site using Ghost, which also comes with a built-in analytics programme to collects information about how many subscribers opened a newsletter and what did they click through.

This data is held securely by Ghost and only accessed by Eastbourne Reporter staff using a secure password.

We currently collect and process the following information from people who choose to subscribe with us:

• Names, email addresses

How we get personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have subscribed
• You have subscribed to our newsletter via Creative Mail
• You have donated to us (thank you very much!) via KoFi or Ghost

We use the information that you have given us in order to send you the latest posts or newsletters and may occasionally contact you directly if we believe, as journalists, a comment requires further investigation or an interview request. You can say ‘no’ and withdraw your consent to us keeping your details at any time.

We do not share this information unless you request a password reset when relevant.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is having your consent, or having to fulfil a contract for payment processing. You are able to remove your consent at any time. You can do this by unsubscribing or contacting news@eastbournereporter.co.uk

How we store your personal information

Your information is securely stored.

:: The data on website traffic and comments is held securely in Ghost, which can only be accessed by Eastbourne Reporter staff via a secure password.

You are free to unsubscribe at any time, either by using the unsubscribe function at the bottom of every post or newsletter or by contacting us directly.

:: The data from donations we collect to help fund our service is done through Ghost, and previously Ko-fi - which, in turn, use either Paypal or Stripe.

All financial data is handled by these partners. Eastbourne Reporter does not see, store or collect any financial information on those who donate to us and this data is handled in accordance with these partners’ privacy policies.

The information Eastbourne Reporter is able to see from these partners is primarily limited to your name, email address, amount of donation, whether it is a one-off or recurring donation, and any message of support you leave us. We do not use any of this data in any way other than to send you a thank you for your contribution.

What about copyright?

Eastbourne Reporter reserves all copyright for any material created and used on this site, unless explicitly stated otherwise. You may not use, copy, or replicate any part of this site without our express permission.

You retain the copyright to any work you submit to the Eastbourne Reporter website, granting us a licence to use it by submitting it.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at news@eastbournereporter.co.uk if you wish to make a request.

Further information and cookie policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at news@eastbournereporter.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Policy updated: 11 May 2025